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- Re: 2nd ram slot not found

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08-08-2021 04:18 PM
my performance task manager tab says in memory i have 1of 2 slots used but when i opened the computer without damaging the inside of it i didn't find the second slot so I had another pc and opened it take out the other ram so to place another to my pc before i even opened my new pc because dude 4gb ram slower with soldered on board intel Celeron N4020 @1.10 GHZ and an intel UHD graphics 600 that uses 0,1 of 1.9gb of GPU ram i had a lot ideas before opening the laptop i was going to change the CPU and memory but everything goes down after seeing things with open eyes
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08-08-2021 04:37 PM
The specs of your machine is
https://icecat.biz/p/hp/27z73ea/notebooks-0195161089091-15-dw1001nk-92625531.html
It has Intel N4020 processor therefore it ONLY has 1 slot of RAM which supports 8GB max.
Regards.
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08-08-2021 04:37 PM
The specs of your machine is
https://icecat.biz/p/hp/27z73ea/notebooks-0195161089091-15-dw1001nk-92625531.html
It has Intel N4020 processor therefore it ONLY has 1 slot of RAM which supports 8GB max.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.