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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Hi,
The 2 usb ports on the left side of the laptop are not working (power cable side), the other one on the card reader side is working ok..i have tried a fresh install of win 10 and its still the same..is it a hardware or software issue maybe..i have tested the ports with the HP tester (photo enc of error). It shows an error code .
hope someone can advise
frank
HP Recommended
It the notebook still in warranty?
That is a hardware failure on the USB ports which are part of the system board.
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