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‎02-17-2019 08:12 PM

HP Recommended
Product: Spectre X360 15-df0001TX
Operating System: Microsoft Windows 10 (64-bit)

Hi Im new here, I have purchased the HP Spectre X360 15-df0001TX, I have asked my reseller here in Australia and they can not give me a definate answer on whether the 16GB 16GB DDR4 2666mhz ram that came with this model can be upgraded.  The spec's that show on their webpage states that the 16GB ram is onboard and can be updated to 32GB. But still no one can answer whether there is an extra ram module slot or if the system has 2 x Gb ram module.  Has anyone here on this forum faced with this issue for this model?

 

Regards

 

David

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-17-2019 10:46 PM

HP Recommended

@Davidk3642 

 

It does support 32GB and please use the following fully compatible RAM

 

   https://www.crucial.com/usa/en/hp-spectre-x360-15-df0001tx/CT13572532

 

Crucial ships their products to Australia.

 

Regards

BH
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4 REPLIES 4

‎02-17-2019 10:46 PM

HP Recommended

@Davidk3642 

 

It does support 32GB and please use the following fully compatible RAM

 

   https://www.crucial.com/usa/en/hp-spectre-x360-15-df0001tx/CT13572532

 

Crucial ships their products to Australia.

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎02-17-2019 11:32 PM

HP Recommended

Thank you for your quick response, is the 16GB onboard and cant be removed or are there 2 x 8 GB ram modules installed?

Also do you have a link to the service manual for this model?

 

Thank you

David

@banhien wrote:

@Davidk3642 

 

It does support 32GB and please use the following fully compatible RAM

 

   https://www.crucial.com/usa/en/hp-spectre-x360-15-df0001tx/CT13572532

 

Crucial ships their products to Australia.

 

Regards

 

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‎03-06-2019 02:27 AM

HP Recommended

Hi Mate,

Did you find answer to your query ?

I purchased the same model this week from harveynorman.com.au website. Their website says RAM Expandable to 32GB

 

However, this HP Service center manual for HP Spectre x360 15" df000x model http://h10032.www1.hp.com/ctg/Manual/c06162318

 

says that Memory : Two SODIMM slots, customer non-accessible/non-upgradeable

 

Here's a screenshot http://prntscr.com/mtylf6

 

I'm confused now. I am about to send email to HP Support / Tech - if they tell me it is non upgradeable, I am gonna ask harvey norman for refund.

 

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‎09-18-2019 03:55 PM

HP Recommended

did you ever get your ram installed? I need to do the same thing and the thing looks impenetrable 

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