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‎12-29-2020 09:21 AM

HP Recommended
Product: Hp pavilion 15-bc401la
Operating System: Microsoft Windows 10 (64-bit)

Hello, like one week ago i decided to upgrade my hp pavilion 15-bc401la with a 128gb ssd m.2, the problem is that im using the computer normally, it just freezes and then it redirects me to the blue screen of death, it Restarts and after a few seconds it restarts and shows up the errors 3f1 or 3f0

Is it a driver?, Hardware problems?. With hp diagnostics i check if the hdd is fine and it tells me that everything is fine

Any collaboration is highly appreciated 

 

 

1 REPLY 1

‎01-04-2021 01:37 PM

HP Recommended

@Danifogit00

 

I reviewed your post and I understand that you are getting 3F0 and 3F1 errors after replacing the hard drive with SSD.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

 

https://support.hp.com/in-en/drivers/selfservice/hp-pavilion-15-bc400-notebook-pc-series/20913084/mo...

 

If you continue facing the issue, then disable secure boot in the BIOS and test. Refer to the below article for detailed steps.

 

https://support.hp.com/in-en/document/c04784866

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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