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HP Recommended
Victus by HP 15.6 inch Gaming Laptop 15-fb0000 (598V2AV)
Microsoft Windows 11

my 6500m dont work and dont get any presure how can i fix this problem incase i triend alot of solutions 

1 REPLY 1
HP Recommended

No one  will have any idea as to what a "6500M" is if you do not specify what it is.

 

You used the generic product identification for your laptop so we can't even use google to see what the hardware configuration is.

 

Should we use Google and then guess?

 

HP has produced and brought to market more than a thousand different models of notebooks and desktop PCs over the years.



It is difficult to help you if we don't know the hardware configuration of the laptop that you own.

Method #1: If the notebook will boot into Windows, you can retrieve your Product Number by pressing Fn + Esc key.

Method #2: Press the power button and immediately tap the F10 key to invoke the BIOS. In the Main section, you will find the Product number or Product ID. Post that in your next reply in your thread.

Method #3: Press the power button and immediately tap the F2 key.

Method #4: If powering on is not an option, take a look at the bottom of the laptop for the label with the product name and product number. For a desktop look at the rear for the label.

If your laptop has HP Hardware Diagnostics UEFI version 10.3.0.0, there is a System Information section that also has the Product ID.
We need that information, along with the installed Operating System information to help you.



I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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