• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Notebook - 15-bs144wm
Microsoft Windows 10 (64-bit)

i have the bs144wm it says it has the hp 832a version 23.70 motherboard and that it has 2 slots and shows 2 slots on the board but when i opened the case there is only 1 ram slot connector but 2 ports can i buy another ram slot connector and solder it in or do i have to send laptop in or something? i just wanted to upgrade the ram but i cant figure out what i need to do so other than i can use ddr 4 ram

 

1 REPLY 1
HP Recommended

Hi:

 

Notebooks with the Intel Pentium® Gold 4417U processors only have one memory slot.

 

The slot supports a max of 8 GB of DDR4 memory.

 

You can remove the 4 GB memory chip and replace it with an 8 GB memory chip.

 

You wouldn't be able to solder an additional memory mounting apparatus.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.