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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- 8470p Replace the Wifi Card

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03-01-2019 06:17 AM - edited 03-01-2019 06:27 AM
Hi Community and HP Support,
It really seems to be impossible to replace the Wifi Card.
The old wifi adapter is broken and dont work anymore.
So i need a new one i try 3 different Card already nothing works.
Which one i can get to work ?
last card was this
it try...
get error:
"WWAN Modul not Support" (703)
something like that
i follow this guide
https://support.hp.com/sg-en/document/c03718763#parts_return
sorry for my english
also update to Bios 04/2018
i really appreciate for help.
03-01-2019 06:32 AM
Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.
Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.
Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat
AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR
HOW DO I USE DIAGNOSTICS?
HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:
http://ftp.hp.com/pub/softpaq/sp93001-93500/sp93457.exe
http://h10032.www1.hp.com/ctg/Manual/c03659338 Page &9 onwards for WWAN and WLAN.
Atheros WB225 1×1 802.11b/g/n Bluetooth Combo Adapter675794-001
Broadcom 43228 802.11abgn 2×2 Wi-Fi Adapter669832-001
Intel Centrino Advanced-N 6205 Combo Adapter695915-001
Intel Centrino Ultimate-N 6300 WLAN module572511-001
Intel Centrino Wireless-N 2200 802.11b/g/n 2×2 WiFi Adapter670288-001
Is it the Main Board that is faulty, or a broken Antenna?
03-01-2019 06:36 AM - edited 03-01-2019 06:44 AM
No only the Card was faulty ... i bought a from 2nd Hand it was on Linux install OS system on the Notebook... i will try
Not Found
The requested URL /ctg/Manual/c03659338Â Â Â was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
03-01-2019 06:49 AM
So i need a new one i try 3 different Card already nothing works.
No only the Card was faulty ... i bought a from 2nd Hand it was on Linux install OS system on the Notebook... i will try
#####
So there is a WWan and a WLan. Which is the problem one?
I listed the Adapters from the Manual.
###
last card was this
Atheros AR9485 802.11b/g/n 1 x 1 WiFi adapter
675794-001
it try...
get error:
"WWAN Modul not Support" (703)
something like that
So are you trying to fit a WLan into a WWan?
###
When you find the correct type and then download and install drivers it may work.
675794-001 | Atheros AR9485 802.11b/g/n 1x1 WiFi adapter |
10.0.0.318 Rev.B | 42.2 MB | Jul 14, 2015 |
What Operating System are you using?
03-01-2019 06:54 AM
"The requested URL /ctg/Manual/c03659338Â Â Â"
https://support.hp.com/us-en/product/hp-elitebook-8470p-notebook-pc/5212907/manuals
http://h10032.www1.hp.com/ctg/Manual/c03659338
https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-8470p-notebook-pc/5212907
https://support.hp.com/us-en/product/hp-elitebook-8470p-notebook-pc/5212907/document/c03707130
03-02-2019 01:55 AM
What information?
That is a WWan not a WLAN message.
As to the information about what Operating System you are using, surely you are the one to know.
Copy and Paste into Notepad,
Save as A2Z.bat
Double click to run.
@ECHO THIS MAY HELP TO REPAIR / RECTIFY, @ECHO VERY, SIMPLE NETWORK DIFFICULTIES. @ECHO WIRED AND WIRELESS CONFIGURATIONS. @ECHO THE RESULTS WILL VARY ACCORDING TO @ECHO YOUR CONFIGURATION AND USER LEVEL. @ECHO A RE-BOOT MUST BE DONE AFTER DOING @ECHO SOME OF THE CHECKS OPTIONED BELOW. @ECHO.................................... :MENU @ECHO TYPE IN YOUR PREFERRED MENU CHOICE @ECHO.................................... @ECHO. @ECHO A - PING_LO Ping test to 127.0.0.1 @ECHO B - PING_TO Pinging out to 8.8.8.8 @ECHO C - GET_IFS Display each Interface @ECHO D - DNSFLSH Flush out DNS Register @ECHO E - DNS_REG Register new DNS value @ECHO F - IPvFOUR Reset to remove errors @ECHO G - IP_RNEW Force/Renew IP address @ECHO H - IPv_SIX Reset to remove errors @ECHO I - NB_STAT NETBIOS -Renew -Repair @ECHO J - DIS_HEU Disable TCP Heuristics @ECHO K - SH_ETH0 Display ETH0 interface @ECHO L - DR_WLAN Drivers WLAN interface @ECHO M - SH_WLAN Display WLAN interface @ECHO N - NS_LKUP Shows your Name Server @ECHO O - GET_MAC Obtain MAC address(es) @ECHO P - GTMAC-A Create address(es)-TXT @ECHO Q - IP_CONF Display Network Config @ECHO R - IPCNF-A All Network Config-TXT @ECHO S - SYS_SUM System Summary Display @ECHO T - INFO_32 Shows MSINFO32 Screens @ECHO U - NETSTAT All Network Statistics @ECHO V - NSTAT-A Show Network Stats-TXT @ECHO W - WINSOCK Reset to remove errors @ECHO X - PROFILE Displays SSID listings @ECHO Y - WIFIKEY Displays as clear text @ECHO Z - FINISHD Close this Command Box @ECHO ................................... @ECHO OFF COLOR B1 SET /P M= Press A-Z, and then ENTER: IF /I %M%==A GOTO PING_LO IF /I %M%==B GOTO PING_TO IF /I %M%==C GOTO GET_IFS IF /I %M%==D GOTO DNSFLSH IF /I %M%==E GOTO DNS_REG IF /I %M%==F GOTO IPvFOUR IF /I %M%==G GOTO IP_RNEW IF /I %M%==H GOTO IPv_SIX IF /I %M%==I GOTO NB_STAT IF /I %M%==J GOTO DIS_HEU IF /I %M%==K GOTO SH_ETH0 IF /I %M%==L GOTO DR_WLAN IF /I %M%==M GOTO SH_WLAN IF /I %M%==N GOTO NS_LKUP IF /I %M%==O GOTO GET_MAC IF /I %M%==P GOTO GTMAC-A IF /I %M%==Q GOTO IP_CONF IF /I %M%==R GOTO IPCNF-A IF /I %M%==S GOTO SYS_SUM IF /I %M%==T GOTO INFO_32 IF /I %M%==U GOTO NETSTAT IF /I %M%==V GOTO NSTAT-A IF /I %M%==W GOTO WINSOCK IF /I %M%==X GOTO PROFILE IF /I %M%==Y GOTO WIFIKEY IF /I %M%==Z GOTO FINISHD :PING_LO ping LOOPBACK echo. GOTO MENU :PING_TO ping 13.107.4.52 echo. GOTO MENU :GET_IFS netsh interface ip show interface echo. GOTO MENU :DNSFLSH ipconfig /flushdns echo. GOTO MENU :DNS_REG ipconfig /registerdns echo. GOTO MENU :IPvFOUR netsh int ipv4 reset reset.log echo. GOTO MENU :IP_RNEW ipconfig /release pause ipconfig /renew echo. GOTO MENU :IPv_SIX netsh int ipv6 reset reset.log echo. GOTO MENU :NB_STAT nbtstat -RR echo. GOTO MENU :DIS_HEU netsh int tcp set heuristics disabled echo. GOTO MENU :SH_ETH0 netsh lan show interfaces | more /c echo. GOTO MENU :DR_WLAN netsh wlan show drivers | more /c echo. GOTO MENU :SH_WLAN netsh wlan show interfaces | more /c echo. GOTO MENU :NS_LKUP nslookup /ns echo. GOTO MENU :GET_MAC getmac | more /c echo. GOTO MENU :GTMAC-A getmac >> c:\GM.txt Notepad c:\GM.txt echo. GOTO MENU :IP_CONF ipconfig -all echo. GOTO MENU :IPCNF-A ipconfig -all >> C:\IP.txt Notepad C:\IP.txt echo. GOTO MENU :SYS_SUM systeminfo echo. GOTO MENU :INFO_32 msinfo32 echo. GOTO MENU :NETSTAT netstat -e -r -s | more /c echo. GOTO MENU :NSTAT-A netstat -e -r -s >> NetStat.txt Notepad NetStat.txt echo. GOTO MENU :WINSOCK netsh winsock reset catalog echo. GOTO MENU :PROFILE netsh wlan show profiles echo. @ECHO PLEASE NOTE any NETWORK-SSID name(s) @ECHO that you want the PASSPHRASE(S) for. echo. GOTO MENU :WIFIKEY set /p wkey=Please type in the SSID Please type in the SSID netsh wlan show profile name=%wkey% key=clear echo. GOTO MENU :FINISHD EXIT
TRY
C, K,L,M, O,Q,S & V.