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‎07-07-2025 08:27 AM

HP Recommended
Product: HP Gaming Pavilion - 15-cx0039nt
Operating System: Microsoft Windows 10 (64-bit)

Hello my original hp ac charger broke and i cannot get a new one because stocks are depleted in the place i live. I bought a third party charger and cpu gets stuck at 0.79Ghz or 9W of usage and i couldnt get increase it no matter what i tried. I tried two third party chargers and both should have enough power to give me more than 9W of power and when i run a stress test it momentarily goes to around 25w then drops back to 9w in a few seconds.

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2 REPLIES 2

‎07-07-2025 08:12 PM

HP Recommended

@samisalam 

 

Your charger is NOT compatible with your machine. You need a 150W charger or at least 120W charger part # 710415-001

 

Regards. 

BH
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‎07-07-2025 10:45 PM

HP Recommended

Hi, i havent been able to find an unused original 150w or even 120w anywhere where i live. Is there any recommended manufacturer that can sell the adapter? Hp part store if asking for 140 dollars for the part you said and it doesnt ship to turkey.

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