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HP Recommended
Microsoft Windows 10 (64-bit)

A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 144
Parameter 1: 3003
Parameter 2: ffff8f05584725b0
Parameter 3: 40010000
Parameter 4: 0
OS version: 10_0_19041
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19041.2.0.0.768.101
Locale ID: 1033

Please help me

 

1 REPLY 1
HP Recommended

I was using my computer and all of a sudden my keyboard stoped working. It’s a new one I bought it yesterday and it’s the rk61. When I check it it says windows hardware error and says Commrecovery has stopped. My old keyboard works but my new one doesn’t. Someone please help me.

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