Let me describe the problem, in my flat; Laptop is charging just fine. I decide to fire up autocade for work, or if I am in anything too intense, laptop stops charging.
To get it to charge again, I have to specifically disconnect the adaptor from the cord that connects it to the outlet and reconnect for it for the laptop to charge again.
If I only disconnect and connect the charger again from either the outlet or the laptop's charging pin, it doesn't work. I have to do it exactly as I described above.
What is driving me insane is for some reason this has only ever occurred when I am in my apartment, I have failed to recreate the issue anywhere else, and I don't know if I should buy a new adaptor for my charger or not. I have tried practically every outlet in my apartment, and the same issue persists.
I tried other places a couple of times, other than my flat I couldn't recreate or encounter the same issue (Maybe pure coincidence?).
I am currently abroad (Istanbul), and I am receiving zero help from any HP customer service providers here; in fact, I couldn't even find any with a registered phone number. When I tried the Facebook page, they just said they can't help me at all since my warranty has expired (I've had this laptop for nearly four years, it's running without any issues except for the one I described). They wouldn't even respond to my English messages.
What do I do? Thank you for taking the time to read this and helping me out.
This is deeply frustrating to me, and it's hindering my work as well. I genuinely couldn't find a single genuine HP part supplier here, and I don't know if there are any official retailers as I couldn't find any.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".