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‎09-15-2026 01:42 PM

HP Recommended

AC Adpater test failed how do I fix Failure ID: 64PC5V-CJ0D82-92457F-C1AH03

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‎09-15-2026 02:10 PM

HP Recommended

@PGaluskin 

 

Enter the information at the link below for a brief explanation of the failure code and possible recommendation.

HP Customer Support - Service Center

 

If you need to buy a new one and need to know the part number of your AC adapter, please provide the exact model number or product number of your notebook.

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