• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-16-2024 03:10 PM

HP Recommended

AC/DC Adapter For HP Pavilion D8X43UA#ABA model 15 - b142dx, 

Category:
1 REPLY 1

‎10-16-2024 03:35 PM

HP Recommended

Below is the link to the parts list for your notebook:

 

HP PartSurfer

 

The power adapter part number and description is:

 

693715-001
AC adapter (65 watt) - Input voltage 110-240VAC, 50-60Hz, 19.5V, 3.33A DC output, RC/V, non-smart pin, with power factor correction (PFC) - (For use in all countries and regions)

 

What I recommend you do is to go on eBay, do a search by the HP power adapter part number and find a used but tested and working genuine HP power adapter.

 

Those usually come with the power cord that goes from the wall socket to the adapter.

 

693715-001 for sale | eBay

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.