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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Hello @Lsd2
Sorry to hear that you are having problems ... I would like to help you.
Pay attention if you notebook is equipped with an Intel or AMD processor
(1) Download
--->>> Maintenance and Service Guide
Page 26 Chapter 3 Illustrated parts catalog
(2) Check HP Partsurfer for spare parts. ( Possibly not available )
(3) Search on aftermarket ( ebay, aliexpress, amazon, ... ) and catch genuine or compatible part.
Please pay attention to HP spare part number and specification.
Good luck
Kind regards
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