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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- AC adapter officially manufactured by HP

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03-27-2024 01:20 AM
Hello! My laptop is HP 14s-fq0xxx (bought from an official distributor), the input data: 19.5Vdc, 2.31A, 45W. I live in Portugal at the moment. So my question is: where I can find the ORIGINAL (officially manufactured by HP) charger, that is absolutely identical to the one that came along with my laptop at the moment of purchase. From what I'm seeing online, everything is only a replacement item, not original, and judging by what they have in large technical hypermarkets, they have only chargers that are not compatible with my input data. Would be grateful for any guidelines pointing me in the direction of official HP stores of spare parts. Thank you.
03-27-2024 07:36 AM
Hi:
The part number and description for the power supply you need is:
741727-001 | Smart AC power adapter (45 watt) - 4.5mm barrel connector, non-power factor correcting (NPFC) - Requires 3-wire AC power cord with C5 connector |
The power cord that goes from the wall socket to the power adapter is sold separately and is not orderable from HP.
But you could probably buy the power cord with the C5 connector end that goes to the power supply at many electronics or PC repair shops.
You can order a new power supply from HP at the link below...64.37 Euros.
Loja de Peças da HP - Peças de computadores HP - Peças de impressoras HP - Peças Compaq
I don't know what your options are in Portugal for a place like eBay, but you can do a search the HP power supply part number and find a used but tested and working genuine HP power adapter. Those normally come with the power cords included.
03-27-2024 09:30 AM
Hello Paul, thank you dearly, may god bless your soul!
I've checked eBay, and I'm a bit confused by the pricing (they sell an original new one, claiming it's genuine, for a price 4x times less than at the link you've provided), do you think I can trust them that it's genuine? Is there any way I can verify this? Just seems strange, that in a Portuguese spare parts store an adapter only is 65€, but from the US eBay it's 16€ (both the chord and the adapter).
And what about used ones, are they genuine ones too? 🤔
Thank you a lot again and have a great day!
03-27-2024 09:55 AM
You're very welcome.
As long as someone didn't print a fake label on the adapter, you will know it is a genuine adapter because there will be a hp logo in a white circle on the upper left side of the label.
HP 45w Blue Tip Laptop Charger AC Adapter 740015-002 740015-001 741727-001 | eBay
If you don't see that HP logo in the white circle, it is definitely not a HP power adapter.
You just have to hope that someone didn't post a picture of a new HP adapter and send you a generic one.
That is why I prefer the used ones because the picture is usually actually of the same adapter you will get.
HP charges ridiculously high prices for parts everywhere, just not in Portugal.
That is why I suggested getting a genuine adapter on eBay which will cost much less for the same part.
God Bless you too and you have a great day as well!
Cheers,
Paul