• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

ACPI\HPQ0004\2&DABA3FF&0 no driver 

 

2 REPLIES 2
HP Recommended

Hi @HOWIEDOIT1 

 

The following driver is missing:

 

HP 3D DriveGuard

https://ftp.hp.com/pub/softpaq/sp94501-95000/sp94617.exe

 

 

HP Recommended

@HOWIEDOIT1 

 

The ACPI\HPQ0004 device is the first of 3 hardware revisions for the HP 3D Driveguard sensor.

 

You need this driver for that device:

 

HP 3D DriveGuard Software

 

4.2.9.1

 

sp64144.exe

 

Here's a partial copy and paste of the driver setup information file which shows driver support for the hardware ID you posted:

 

[Manufacturer]
%Mfg%=HP,ntamd64

[HP.ntamd64]
%DeviceDesc% = HPAccelerometerDriverInstall.ntamd64, ACPI\HPQ0004

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.