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‎05-28-2019 10:53 AM

HP Recommended
Product: HP Compaq 6910p
Operating System: Microsoft Windows 10 (64-bit)

I need the driver for this device,

I believe it is the SMSC Fast Infrared Driver, however I have been unable to find it.

 

Any help appreciated...

1 person had the same question
4 REPLIES 4

‎05-28-2019 11:36 AM

HP Recommended

Hi:

 

You are correct.  It appears the latest update v1903 has caused the driver to quit working again.

 

It happened once before a few updates ago.

 

I tried to fix it by using the driver from the Microsoft Update Catalog site but it didn't work.

 

I submitted a but report to Microsoft regarding this problem the other day.

 

Hopefully they will fix it once again.

 

I have zipped up and attached the file below, but it won't work.

 

I tried uninstalling the device...every trick in the book that I could think of, so have at it.

 

If you can get it to work, please let me know what you did, so I can fix mine too.

SMSC Fast Infrared Driver-HP.zip
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‎05-28-2019 12:18 PM

HP Recommended

Thank you for the prompt reply.

Will give it a try tomorrow -have to do some work still yet...-anfd post the results.

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‎05-28-2019 12:22 PM

HP Recommended

You're very welcome.

 

There is no exe file, so you will have to manually install the driver.

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‎05-28-2019 12:28 PM

HP Recommended

I am old enough to know how it's done :generic:

Plus I work wiping and re-installing W10 on different types of Notebook and Desktop PCs -all brands as well.

Thank you once again.

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