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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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08-08-2025 01:01 PM - edited 08-08-2025 01:01 PM
Chapter 1 of the service manual indicates that 2 x 16 GB is the max, so you could install a 16 GB DDR4-3200 CL22 chip along with the 8 GB chip.
If you want to see of the notebook can support 64 GB of memory, you can run this command:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.