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HP Pavilion PC 15t-eg000 CTO
Microsoft Windows 10 (64-bit)

It is brand new laptop and installed NVMe 1TB SSD. As per manufacture of SSD one need to enable AHCI mode in BIOS. I have read many blog and all recommend the same. There is no option in BISO to enable AHCI for SSD drive.  It is latest laptop and no sure why it is not supported. Call HP many times in past 1 month but no one is helping and transferring line from one dept to other. Infact call center people even do not have clue even after transferring to level to support. Pl. help.

6 REPLIES 6
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Hi:

 

Your NVMe SSD does not use the SATA AHCI controller. 

 

It uses a separate NVMe controller, and you will see that listed under the storage controllers device manager category.

 

You should also see an Intel SATA AHCI controller listed under the IDE ATA/ATAPI controllers device manager category, which indicates that SATA AHCI mode is enabled.

 

There hasn't been any options to change drive controller settings in the BIOS's of HP consumer class notebooks in at least a decade.

 

Only some high end business class notebooks had that option, and I don't even know if they do anymore.

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I only see Intel RST VMD Controller 9A0B, INTEL RST VMD Managed Controller 09AB and MS Storage Spaces controller. Also, there nothing like  IDE ATA/ATAPI controllers section in device manager.

 

I am also not able run utility provided SSD manufacture as that also was throwing error that no available SATA disk! try using windows AHCI driver so was wondering how to fix this. I got high speed SSD but they are under performing on read and write by 1000. Is there any option which is missing as I freshly loaded Windows as many post suggested. There were no error reported using install too. Just want know right setting to apply which will get me my required performance. 

 

Thanks for reply.

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You're very welcome.

 

It appears your notebook's drive controller setting may be defaulted to RAID and not AHCI.

 

I don't know if this article from Intel will be of help, but I have posted it for your information.

 

How to Configure RAID or Intel® Optane™ Memory with Intel® RST on an...

 

Unfortunately, there isn't anything you can do to change the setting to AHCI though.

 

 

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I am new to all these. But, when see storage in system information I Drives, Disks, SCSI, IDE. Under SCSI I do see Intel RST. Does it mean it is configure properly. OR should I download driver as mentioned in link and reinstall windows?  How to check if it is set as RAID? Thank you for all the help so far.

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You're very welcome.

 

In the device manager, do you see an IDE/ATA ATAPI controllers device manager category?

 

If not, then the drive is set to RAID.

 

If you do see an IDE/ATA ATAPI controllers device manager category, then the controller is set to AHCI if you see an Intel SATA AHCI controller listed there.

 

If you only see a Storage Controllers device manager category, then the controller is set to RAID.

 

I am new to this Intel VMD and Optane stuff too, and don't have any personal experience with it.

 

You may want to try to install the driver mentioned and reinstall W10, but I can't say for sure.

 

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So if I understand you have installed a 1 TB NVME M.2 SSD and the system sees it but you are just unhappy with the benchmark speed. Can you please elaborate? Which 1 TB NVME M.2 SSD? What speeds?

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