AMD A12-9700P RADEON R7, 10 COMPUTE CORES 4C+6G 12GB RAM, AMD Radeon(TM) R7 Graphics, low fps

[geowinemaker]

i can`t play normal graphic games, i have low fps, so my graphics memory is 2274mb but display memory is 498, approx. total mamory 6369,  shared memory 5871 so my laptop isnot for games or what`s going on???? :((

[The_Fossette]

Hi @geowinemaker,

Welcome to the HP Forums!

This is a wonderful place to converse with the community, get assistance and find tips.

I reviewed your post and understand that the frames are dropping when you play games.

I’d love to help!

Follow the below steps and check if it helps.

1. Right click on your desktop and AMD Radeon Catalyst Control Center. This will open the AMD Radeon Catalyst Control Center Panel.
2. Go to Graphics > PowerPlay - Set Plugged in and Battery to Maximum Performance. Click Apply.
3. Go to Graphics > 3D and move the slider across to Performance so it is set for Optimal Performance. Click Apply.
4. If your Catalyst Control Center has the Switchable Graphics tab go there and browse to locate seratovideo.exe and set it for High Performance. Click Apply. Do the same for your host Serato software also - Scratch Live, Serato DJ or ITCH.
5. Re-start your computer and check.

Let me know how it goes. Awaiting your reply!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Good day! Take care 🙂

Cheers!

[geowinemaker]

hey thanks for the replay <3, but ther is no any catalys centr, when i rigt click there is only amd radeon settings and also i can amd radeon aditional settings but there is only powerplay not 3d move or switchable graphics.....  i think problem is my video card (radeon r7 graphic) it`s not dual graphics and it`s just low laptop for gaming :///////

[The_Fossette]

Hi @geowinemaker,

Please download and install the driver from the below link and check if it helps.

http://hp.care/2i0BD8n

Let me know how it goes. Awaiting your reply!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Good day! Take care 🙂

Cheers!

[Huffer]

What games are you trying to play? Your laptop does not have dedicated video it is integrated only the APU graphics which is not for gaming:

• AMD Radeon™ R7 Graphics
• Integrated

[alexdjnica]

hola amigos quisiera saber hasta que memoria ram puede soportar mi lapto AMD A12-9700P RADEON R7, 10 COMPUTE CORES 4C+6G ??????

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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