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‎12-07-2019 09:27 AM

HP Recommended
Product: 15-af156sa (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

I have recently upgraded this machine from Windows 8 to Windows 10 64bit and am now having problems with the mouse pointer (touchpad or external USB mouse)

 

The pointer moves but pauses / freezes for a short while when moving. Also if I type a string of letters in a WP program it displays the letters but then pauses /freezes for a short while before continuing.

 

This behavior did not happen under Windows 8

 

I have discovered that if I uninstall the Win 10 AMD Radeon R4 graphics drivers and revert to the build-in Microsoft basic graphics driver the problem disappears. Can anyone point me to the Windows 8 Radeon R4 graphics driver please?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-09-2019 03:59 AM

HP Recommended

Found the drivers!

 

I have installed AMD graphics driver  v15.201.1101.0

 

Now the machine is behaving normally

View solution in original post

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1 REPLY 1

‎12-09-2019 03:59 AM

HP Recommended

Found the drivers!

 

I have installed AMD graphics driver  v15.201.1101.0

 

Now the machine is behaving normally

Was this reply helpful? Yes No
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