AMD Radeon R5 m430 graphics card error

[Renya]

The problem was when buying a laptop when installing windows 7. When you start the game, the video card switches from INTEL graphics to AMD Radeon R5 m430. after 5 minutes the game, the laptop just disconnects. And it is not possible to turn it on until time passes. Perhaps in the future I thought I would fix the update of the graphics card driver or switch to. now installed windows 10, the problem still remains. you have to forcibly disable a discrete video card (AMD Radeon R5 m430) in the device manager. How can I fix this?

[asmita6658]

Hi @Renya

Welcome to the HP Support Community. 

By default, a computer with Dynamic Mode switchable graphics uses the integrated, or power-saving, GPU for most applications. The computer will automatically switch to the discrete, or high-performance, GPU when an application requires more performance. Customers can configure which applications require the high-performance GPU by selecting the application in the Catalyst Control Center software. When an application is configured to use the high-performance GPU, the computer switches graphics solutions when the application is started or closed. 

To know more, refer to this document. 

Hope this helps!

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[Renya]

I know how the switch works!

My computer is disconnected after the second card is turned on after 5 minutes.

[asmita6658]

@Renya

I'd suggest you reach you to the HP Support in your region, they should be able to help. 

Have a great day!