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‎12-30-2019 10:29 PM

HP Recommended
Product: HP Envy X360 Convertible 13-ag0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hello. I recently updated some drivers and bios and now when i go to access my radeon settings app it says "error Qt5WebEngineCore.dll" and won't open and i just recently got this computer off a friend. Im not too sure how to fix it, uninstalled the graphics driver and re installed the most recent one, nothing has worked. 

3 REPLIES 3

‎01-02-2020 10:36 AM

HP Recommended

@Swagendubz Welcome to HP Community!

 

I understand that you are getting AMD Radeon Settings error.

 

Have you tried to uninstall and reinstall the Graphics drivers?

 

After uninstalling the drivers, please restart the computer and then install the graphics drivers.

 

Please click the below link to download the drivers.

 

https://support.hp.com/us-en/drivers

 

 

Keep us posted,

 

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!
 

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‎01-12-2020 02:36 PM

HP Recommended
Spoiler
I have uninstalled the drivers and reinstalled them multiple times. It has not worked. 
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‎01-13-2020 02:03 PM

HP Recommended

Let's perform a BIOS recovery: https://support.hp.com/in-en/document/c02693833

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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