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‎02-14-2022 03:27 AM - last edited on ‎03-18-2022 01:50 PM by Retired

HP Recommended

I have a HP ENVY x360 - 15-cp0598sa laptop. 3 years old

Is it possible to upgrade a laptop which has a processor -  RYZEN 5 2500u  with Radeon Vega Mobile Gfx.
Has anyone upgraded and if so any issues???

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1 person had the same question
3 REPLIES 3

‎02-14-2022 06:41 AM - edited ‎02-14-2022 06:42 AM

HP Recommended

Hi:

 

Microsoft drew the W11 capable AMD processor support line at the Ryzen 3xxx notebook series, so there is nothing you can do regarding upgrading the motherboard to one that has a W11.

 

Neither of the two processors listed are supported for W11.

 

HP ENVY x360 15 Convertible PC Maintenance and Service GuideIMPORTANT! This document is intended for...

 

If you're interested, I can give you an easy way to bypass the W11 hardware checks so you can perform an in-place upgrade to W11 on your PC, allowing you to keep your installed programs, files, and settings, and a way to easily go back to W10 after the default 'return to W10' period expires, in case W11 doesn't work properly on your particular PC.

 

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‎03-18-2022 06:49 AM

HP Recommended

Hi
sorry for the late response, but the reply you sent, the email ended up in my junk folder

If you could let me the process of upgrading to W11 that would be most helpful

 

thanks again 

Bev

 

 

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‎03-18-2022 06:54 AM

HP Recommended

You're very welcome.

 

Please see this discussion for how to easily bypass the W11 hardware check so you can upgrade to W11.

 

Solved: Upgrade CPU Intel 7 to intel 8 - HP Support Community - 8300175

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