• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ENVY x360 - m6-ar004dx (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Post new install of Win 10, Device Manager list SM Bus Manager as missing driver, along with 3 Unknown devices below the SM Bus listing.  There are no Port devices listed in Device Manager.  Touchpad and USB ports seem to be working well.

Laptop is an M6-AR004dx, with an AMD FX 7th Gen special edition 9800P, with Radeon R7.
Successfully installed current AMD 9800P & R7 driver, with no change to missing SM Bus Driver status.

Noted several community post listing outdated HP SP package links, and ref to download Chipset drivers from AMD's website, where I find Chipset listing for 990 FX, 990x, 900G, 970, 740-790GX, not sure which to select??

Would prefer to receive suggestions from the community for current HP softpaqs drivers.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

HP does not provide the AMD chipset drivers for hardly any of their notebooks for some reason.

 

You can install the AMD chipset drivers for the '9 series' chipsets to install that device.

 

It's the same driver for any of those you choose.

 

970 Drivers & Support | AMD

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

HP does not provide the AMD chipset drivers for hardly any of their notebooks for some reason.

 

You can install the AMD chipset drivers for the '9 series' chipsets to install that device.

 

It's the same driver for any of those you choose.

 

970 Drivers & Support | AMD

HP Recommended

Paul, 

Thank you very much!
The suggested AMD Driver link resolved this issue.
Thanks again,

G

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.