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HP Recommended
HP ENVY x360 - m6-ar004dx (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Post new install of Win 10, Device Manager list SM Bus Manager as missing driver, along with 3 Unknown devices below the SM Bus listing.  There are no Port devices listed in Device Manager.  Touchpad and USB ports seem to be working well.

Laptop is an M6-AR004dx, with an AMD FX 7th Gen special edition 9800P, with Radeon R7.
Successfully installed current AMD 9800P & R7 driver, with no change to missing SM Bus Driver status.

Noted several community post listing outdated HP SP package links, and ref to download Chipset drivers from AMD's website, where I find Chipset listing for 990 FX, 990x, 900G, 970, 740-790GX, not sure which to select??

Would prefer to receive suggestions from the community for current HP softpaqs drivers.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

HP does not provide the AMD chipset drivers for hardly any of their notebooks for some reason.

 

You can install the AMD chipset drivers for the '9 series' chipsets to install that device.

 

It's the same driver for any of those you choose.

 

970 Drivers & Support | AMD

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

HP does not provide the AMD chipset drivers for hardly any of their notebooks for some reason.

 

You can install the AMD chipset drivers for the '9 series' chipsets to install that device.

 

It's the same driver for any of those you choose.

 

970 Drivers & Support | AMD

HP Recommended

Paul, 

Thank you very much!
The suggested AMD Driver link resolved this issue.
Thanks again,

G

HP Recommended

You're very welcome.

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