ASD;47KL Appears Whenever I Click capS lock button

[Gemar]

Whenever I click the cAps lock button the Calculator application occurs And the letter Will not function including the number key I have been using the on-screen keyboard since then. What should I do to fix this Can anyone help me And this appears ASD;47KL Appears Whenever I Click capS lock button

[Deep_World]

Hi @Gemar,
 
Welcome to the HP Support Community!

Thanks for reaching out!

I Understand your concern about  the keyboard issue, don’t worry let me help you with this.

To better understand the issue, could you please provide a few more details?

• The exact HP laptop model you’re using 
• Whether this issue started recently or has been happening for a while.

Here are a few steps you can try in the meantime:

1. Check Keyboard Shortcuts or Hotkeys
   • Some HP laptops have special function key combinations. It’s possible the Caps Lock key has been remapped.
2. Update/Reinstall Keyboard Drivers
   • Go to Device Manager → Keyboards → right-click your keyboard driver → select Update driver.
   • If updating doesn’t help, try uninstalling and restarting your laptop so Windows reinstalls it automatically.
3. Test with External Keyboard
   • If you have access to a USB keyboard, connect it and check if the issue persists. This helps confirm if the problem is hardware-related.
4. Check Accessibility Settings
   • Open Settings → Ease of Access → Keyboard. Make sure Sticky Keys or other accessibility features aren’t interfering.
5. Run HP Hardware Diagnostics

• Restart your laptop and press Esc repeatedly, then select F2 for diagnostics. Run a keyboard test to see if the hardware is functioning correctly.

I hope this helps.