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Metastic
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AZERTY keyboard has wrong layout

Pavilion 15-bc203nd
Microsoft Windows 10 (64-bit)

Hi,

 

I recently purchased a Pavilion 15-bc203nd. This notebook has a AZERTY keyboard. This keyboard however has a strange/wrong layout compared to a normal azerty key board: a right CTL key is missing, the < key is on the wrong place, my return key is too small etc. See this picture as comparison: 

 

Keyboard Pavilion 15-bc203nd

 

Is it possible to get a notebook with a correct AZERTY keyboard, or is this just the way it is with HP notebooks and should I return it?

 

Kind regards.

 

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AZERTY keyboard has wrong layout

Please click the below link which might help you resolve the issue

http://sharpkeys.codeplex.com/

 

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Thank You,
KNRK
Although I am an HP employee, I am speaking for myself and not for HP

I am an HP Employee
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Metastic
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AZERTY keyboard has wrong layout

Hi KNRK, thanks for your reply.

 

I have currently installed AutoKeys on my notebook to compensate for these keys, but it is far from ideal. I am looking for a hardware replacement. Is this possible?

 

Kinds regards.

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AZERTY keyboard has wrong layout

I recommend you to Contact HP Technical Support over the Phone for further assistance to get it diagnosed and serviced by an authorized HP Certified Engineer

 

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

Hope this helps, for any further queries reply to the post and feel free to join us again

**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP

I am an HP Employee
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation