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‎03-17-2023 04:07 PM - edited ‎03-17-2023 04:10 PM

HP Recommended
Product: HP 17 Laptop PC 17-c2000 (4V793AV)

Hello

 

The SSD in my new HP laptop is producing abnormally high temperatures according to CrystalDiskInfo, reaching 82 degrees Celsius at one point during a benchmark using CrystalDiskMark. The temperature has also risen dramatically when installing a DAW application and when installing a videogame via Steam.

 

My antivirus (Kaspersky) has reported similar temperatures for the SSD. I have installed all available Windows updates and I've had the laptop on a flat wooden desk since I started using it earlier today. Please see the attached images below:

 

Benchmark testBenchmark testInstalling videogame via SteamInstalling videogame via SteamAnother benchmark testAnother benchmark test

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