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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: About charging issue

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07-27-2021 11:03 PM
actually my laptop fell down. And the right charging part has been broken .. and tried to fix it and it got fixed and also the laptop works fine . But the next day when I charged a notification came that .
Your computer will run in reduced performance and may not charge . Use of original power adapter is recommended .
It shows like this but I am using the charger which was given with the laptop and it shows like this . What should I do 😓
08-01-2021 06:43 AM
Welcome to HP Support Community
I would like to help
Since this is a Hardware issue, please contact HP Support in your region for service options
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee