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‎10-18-2020 07:51 AM

HP Recommended
Product: hp-14-ck2004tu
Operating System: Microsoft Windows 10 (64-bit)

Recently I've bought a 'HP - 14-ck2004tu' notebook. I noticed that it's lower part of the casing is not hard but soft . I am very curious to know that is intentionally left the laptop cover flexible or it is actually week? When I lift the Notebook with my hand , it's lower part creates small sound and bend a little. Please help me knowing the fact.

1 REPLY 1

‎10-20-2020 05:34 PM

HP Recommended

@lufias Could you share pictures or a video of this concern, so we understand exactly what you need help with?

Also, Did you have any accidental damages with the device or has it always been this way?

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

And the answer to the above question will help me, help you!

Keep me posted, and if any of the above questionnaires helped resolve the issue, 

Mark this post as an "Accepted Solution".

Good luck.

Riddle_Decipher
I am an HP Employee


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