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HP Recommended
Laptop 14 ck0xxx
Microsoft Windows 10 (64-bit)

Hello, a while ago I asked a question about upgrading my laptop RAM, the answer was that I am in fact able to do it, but I want to know what is the maximum RAM my laptop can handle, and what are the specifications I have to look when buying the RAM.

 

Also if possible I would like to know hot to install the RAM myself. 

 

Thanks in advance, below are the details of my HP Product. 

 

Product Name: HP Laptop 14-ck0xxx

Product Number: 3PX24LA#ABM

 Serial Number: [Personal Information Removed]

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the link to the Crucial memory report for your notebook.

 

https://www.crucial.com/compatible-upgrade-for/hP---Compaq/hp-14-ck0011la

 

It has two memory slots, and you can install an 8 GB memory module in each slot.

 

Your notebook's processor can only run the memory at a max speed of 2400 MHz, so installing faster memory such as DDR4-2666 will automatically bridge to 2400 MHz.

 

Below is the link to the service manual, where you can find the memory removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c06146800

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

Below is the link to the Crucial memory report for your notebook.

 

https://www.crucial.com/compatible-upgrade-for/hP---Compaq/hp-14-ck0011la

 

It has two memory slots, and you can install an 8 GB memory module in each slot.

 

Your notebook's processor can only run the memory at a max speed of 2400 MHz, so installing faster memory such as DDR4-2666 will automatically bridge to 2400 MHz.

 

Below is the link to the service manual, where you can find the memory removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c06146800

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