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HP Recommended

I am thinking about selling my HP Spectre and buying a De** instead.

Got my work device (De** Latitude) these days and first thing I activated was the battery/power managment set to "on power supply most of the time" and letting the battery IDLE between 80% and 60%.

 

I do not understand what is the problem with HP.

HP Recommended

Given that we don't have this function, how should I use the laptop at work - always plugged in, keep it 40-80%, or..?

Thanks!

HP Recommended

Managed to chat with HP support team and unfortunately this is what they said:

"Okay, my resources say it is quite not possible to do this integration."

 

Too bad

HP Recommended

Wow. That is bad.

👎

HP Recommended

A new BIOS update appeared yesterday (F.14 Rev.A). As usual, I dont see anything relevant on the changelog




- Improves system compatibility and stability.
- Provides enhanced security. NOTE: HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases.

Im guessing HP just doesnt care much about this request nor their customers


HP Recommended

New BIOS is out, the function is still not there. I've been trying to chat with HP support and ask them to communicate the issue to whom they think would be most effective for a future BIOS update, and you know what three of them told me: they cannot help because I am from Bosnia!!!

The issue is not region related, but they simply do not care - they just find ways to cut you off.

The worst customer service I have ever dealt with. My first and definitely last HP device.

HP Recommended

This week. HP rolled back the F.14-05/27/2020 release. 

Support website for my computer shows release F.13 Rev.A which is dated as of march 2020/

HP Recommended

BIOS version F.15 was released last 07/21/20. Its dated 07/07/20. This release seems to be an emergency replacement for F.14 which they had pulled a couple weeks ago and, at least for me, it was very buggy.

 

F.15 still doesnt offer any battery charge level management. What a joke with HP.....


- Improves system compatibility and stability.
- Provides enhanced security. NOTE: HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases.

 

HP Recommended

I'm also missing this option. My Spectre x360 from 2018 had this function and the new Ice Lake version lacks this function!

We really need it, as we use the laptop with docking stations.

HP Recommended

Hello HP

 

Any news about this common request? Its been too much of a waiting

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.