• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Spectre x360 - 15-bl112dx
Microsoft Windows 10 (64-bit)

I want to replace my memory card with larger capacity once, but when I started to work on removing the bottom of my laptop I found under the back rubber foot pads were not screws. They appear to be some type of locking mechanism where they have teeth around the outside and one hole on the top. Anyone know how you unlock these devices?

4 REPLIES 4
HP Recommended

Hi:

 

Below is the link to the service manual for your notebook.

 

HP Spectre x360 Convertible PC Maintenance and Service GuideIMPORTANT! This document is intended for...

 

Chapter 5, page 22 indicates the type of fasteners they are...Torx T8.

 

You will need a set of Torx drivers to remove those screws.

 

You need to get a set that at least includes the T8 size.   Something like this...

 

Amazon.com: Torx Screwdriver Set,TEKPREM 8 in 1 Security Torx Screwdrivers with T3 T4 T5 T6 T7 T8 T9...

 

HP Recommended

Paul, I also looked at the Manual and the six screws on the bottom are T5 torque screws. The manual shows philips screws under the two back foot pads. When I removed the two back rubber feet, mine has two round kind of gears with a hole in them. Not sure what kind of tool fits over this to unlock the bottom.

HP Recommended

Unfortunately, that I wouldn't know since the manual only mentions the Philips and Torx screws.

HP Recommended

I feel like a fool because I had removed the rubber feet and found these other round disk. When I tried some pliers that have grooved ends, come to find out these were another set of rubber disk that had really good adhesive holding them in place. Needless to say I now have the new memory in the laptop and it is running great.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.