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‎03-11-2021 10:02 AM

HP Recommended
Product: HP Laptop 17-ca0XXX
Operating System: Microsoft Windows 10 (64-bit)

My new laptop came with 8GB RAM.  Can I add a 16 card, or do I have to keep the sizes equal?  (2 8's or 2 16's)?

 

Thank-you,

1 REPLY 1

‎03-11-2021 12:06 PM

HP Recommended

@JeepOwner 

 

What is your HP Laptop 17-ca0XXX ?  Information from page 2 of the Maintenance and Service Guide

 

Two memory module slots (Ryzen, A9/A6 processors)
Memory is non-customer accessible/non-upgradeable
DDR4-2400 dual channel support (Ryzen processors)
DDR4-1866 dual channel support (A9/A6 processors)

Supports up to 16 GB of system RAM in the following configurations:
● 16384 MB (8192 MB × 2)
● 12288 MB (8192 MB × 1 + 4096 MB × 1)
● 8192 MB (8192 MB × 1)
● 4096 MB (4096 MB × 1)

 

One memory module slot (E2/A6 processors)
Memory is non-customer accessible/non-upgradeable
Supports up to 8 GB of system RAM in the following configurations:
● 8192 MB (8192 MB × 1)
● 4096 MB (4096 MB × 1)

 

You can work out the combination depending on what is your machine.

 

Regards.

BH
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