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‎02-11-2017 09:03 AM

HP Recommended
Product: Pavilion x360 13-u164TU
Operating System: Microsoft Windows 10 (64-bit)

Hi there, I have just purchased a new HP Pavilion x360 13-u164TU notebook and I was going to put some more ram in it. However, to open it up from the back I have to remove all of the rubber feet and I was worried that this would void the warranty as they seem to be glued on. So, would it void the warranty? Thank you 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-11-2017 09:41 AM - edited ‎02-11-2017 09:43 AM

HP Recommended

Here is the Service Manual:

 

Manual

 

See p. 56 for memory upgrade how-to. Note you will have to remove the motherboard. The rubber feet are very similar to my Spectre 13, and I have removed them. They are glued on with a kind of rubber cement which will stay on the rubber "foot" strip and in the channel so they can be restored to the slot. Be very careful not to stretch the rubber strip out as you remove it or it will not fit back in the channel very well. Also I am not sure how may removals replacements you can do. I opened mine twice and will not do it again as I am not sure the glue will last through that many repair efforts. 

 

Note it is DDR4-2133 SO-DIMM memory and you can add another 8 gig module to make 16 total. 

 

8.0–GB 2133MHz DDR4 820570–005

 

https://www.amazon.com/Crucial-Single-PC4-17000-SODIMM-260-Pin/dp/B015HQ9TGW/ref=sr_1_2?ie=UTF8&qid=...

 

@visruth the Manual says "onboard" but the motherboard has SO-DIMM slots, 2 of them. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

View solution in original post

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4 REPLIES 4

‎02-11-2017 09:38 AM

HP Recommended
Hi,


Manual: Page 56
http://h10032.www1.hp.com/ctg/Manual/c05147552

RAM is on board, you cannot upgrade.

Any disassembly causing breakage in the process will void warranty.


Regards

Visruth
Was this reply helpful? Yes No

‎02-11-2017 09:41 AM - edited ‎02-11-2017 09:43 AM

HP Recommended

Here is the Service Manual:

 

Manual

 

See p. 56 for memory upgrade how-to. Note you will have to remove the motherboard. The rubber feet are very similar to my Spectre 13, and I have removed them. They are glued on with a kind of rubber cement which will stay on the rubber "foot" strip and in the channel so they can be restored to the slot. Be very careful not to stretch the rubber strip out as you remove it or it will not fit back in the channel very well. Also I am not sure how may removals replacements you can do. I opened mine twice and will not do it again as I am not sure the glue will last through that many repair efforts. 

 

Note it is DDR4-2133 SO-DIMM memory and you can add another 8 gig module to make 16 total. 

 

8.0–GB 2133MHz DDR4 820570–005

 

https://www.amazon.com/Crucial-Single-PC4-17000-SODIMM-260-Pin/dp/B015HQ9TGW/ref=sr_1_2?ie=UTF8&qid=...

 

@visruth the Manual says "onboard" but the motherboard has SO-DIMM slots, 2 of them. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

Was this reply helpful? Yes No

‎02-11-2017 09:55 AM

HP Recommended

Yes I noticed that too @Huffer. Confused why they wrote as "on-board". Didn't want to give wrong suggestion ultimately leading to breakage.

Thank you anyway 🙂

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‎02-11-2017 11:22 AM

HP Recommended

Hi,

 

I always say warranty is a grey/gray area. The manual implies this would void warranty IF you do this yourself. I actually own machines thay have a small label to cover one screw which says void warranty if removed.

 

Regards.

BH
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