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07-04-2025 11:36 PM
Accepted Solutions
07-05-2025 07:33 AM
Hi, Ian:
Yes, you should be able to do that, even though the service manual indicates the max memory is 2 x 8 GB.
HP 15 Laptop PC Maintenance and Service Guide
You can confirm that your notebook can support 32 GB of memory by running this command:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.
07-05-2025 07:33 AM
Hi, Ian:
Yes, you should be able to do that, even though the service manual indicates the max memory is 2 x 8 GB.
HP 15 Laptop PC Maintenance and Service Guide
You can confirm that your notebook can support 32 GB of memory by running this command:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.
07-05-2025 10:16 PM
Thanks Paul,
That answers the question and I followed your instructions and Yes my system will take 32GB so when they arrive and the new battery arrive I will fit and should be good to go thank you again.
Regards, Ian.