• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-12-2015 10:55 AM - last edited on ‎11-12-2015 10:57 AM by Retired

HP Recommended
Product: ENVY 17.3 M1W07UA#ABA
Operating System: Microsoft Windows 10 (64-bit)

Greetings - I'm new to this board so please forgive any violations of protocol.  I have a new ENVY 17.3 Laptop with i7 5500U and 16GB RAM.

 

The product number is "M1W07UA#ABA", with S/N "(removed content)"  From what I've been able to gather, the system board is a "80D 64.32", with a 940m 813681-601" Intel i7 Processor.

 

The "Maintenance and Service Manual" relates that I can add a M.2 SATA-3 TLC Solid State Hard Drive.

 

I am interested in adding a Samsung M.2 NVMe PCIe SSD (512GB) as a boot drive - if the M.2 has "4 lanes?"  Otherwise I would select the Samsung M.2 850 SSD (500GB).

 

So my questions are:

 

1) How many lanes are in the M.2 on this system

2) Do I have to remove the system board to access the M.2 slot

 

Any advice would be greatly appreciated.

 

Thank you

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-12-2015 10:58 AM

HP Recommended

Thank you for visiting the HP Support Forums. I'm sorry to inform you that your post has needed some editing to remove personal information. From our Rules of Participation:

Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.

If you need people to contact you directly, either ask them to send you a private message or subscribe to the thread so you will be notified when there are replies. You may also click on your name anywhere in the forum and you will be taken to your profile page, where you can find a list of threads you have participated in.

Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.

Thank you

I work on behalf of HP. I am a Moderator on the HP Support Forums.

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎11-12-2015 10:58 AM

HP Recommended

Thank you for visiting the HP Support Forums. I'm sorry to inform you that your post has needed some editing to remove personal information. From our Rules of Participation:

Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.

If you need people to contact you directly, either ask them to send you a private message or subscribe to the thread so you will be notified when there are replies. You may also click on your name anywhere in the forum and you will be taken to your profile page, where you can find a list of threads you have participated in.

Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.

Thank you

I work on behalf of HP. I am a Moderator on the HP Support Forums.
Was this reply helpful? Yes No

‎11-12-2015 11:01 AM

HP Recommended

Thank you for catching my error - and correcting... looking forward to receiving replies....

Was this reply helpful? Yes No

‎09-09-2017 10:13 AM

HP Recommended

I have the same issue.

 

Can you solve your situation?

 

Unbelieve 2 years old ago and no one HP "expert" couldn't  response?

 

Regards.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.