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‎08-15-2017 07:18 PM

HP Recommended
Product: ZBook 15 G2
Operating System: Microsoft Windows 10 (64-bit)

I have 2 DDR3 1x4gb 1333MHz chips. I was told at best buy that they would work. I put them in and when I boot up the screen goes black, I take the chips out and the the screen works again.... Am I using the wrong ram, or doing something else wrong?

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-16-2017 07:45 AM

HP Recommended

@cestamp

 

You need DDR3L.

 

Zbookmem.JPG

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c04493862

 

Page 1-2

 

REO

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3 REPLIES 3

‎08-15-2017 07:25 PM

HP Recommended

@cestamp

 

Are they DDR3L???

 

REO

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‎08-16-2017 07:34 AM

HP Recommended

It does not say DDR3L

WIN_20170816_07_31_28_Pro.jpg

Was this reply helpful? Yes No

‎08-16-2017 07:45 AM

HP Recommended

@cestamp

 

You need DDR3L.

 

Zbookmem.JPG

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c04493862

 

Page 1-2

 

REO

Was this reply helpful? Yes No
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