• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎05-09-2024 08:44 AM

HP Recommended

So when I opened my unit I found that there is a screw for the drive (Red Circle), just nothing to plug it into. You can see where it should go (Red Square) just not there.

 

I appreciate all your help.Board (1).png

Reply
Was this reply helpful? Yes No

‎05-09-2024 08:52 AM

HP Recommended

You're very welcome.

 

That screw would not be for holding down the SSD. because it is not far enough out for a M.2 2280 drive, and it is also off-center from where the notch in the other end of the drive where the screw contacts.

 

There is also no standoff (post).  The M.2 hold down screw goes into a silver standoff which sticks up from motherboard.

 

That's too bad there is no M.2 slot to even experiment with installing a M.2 SATA SSD.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.