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Locked

‎11-18-2023 11:57 PM - last edited on ‎11-19-2023 10:22 AM by Retired

HP Recommended
Product: [Personal Information Removed]

i have forgot my administrator password, due to this i don’t able to work on my laptop. Product number: 54B76PA#ACJ Serial number:- [Personal Information Removed].

please help me on this how i can address this problem soon.

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1 REPLY 1

‎11-19-2023 10:22 AM

HP Recommended

Thank you for visiting the HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

MayS

I work on behalf of HP
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