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HP Recommended
Aero 13 be0850nz

I'm interested in this laptop.
Is it possible to upgrade ram to increase the memory amount?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

The memory cannot be upgraded in that model series.

 

Maintenance and Service Guide (hp.com)

 

Motherboards come configured with either 8 or 16 GB of onboard memory.

 

See chapter 3 of the above manual.

 

Maybe you can find one that comes with the 16 GB memory option.

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

The memory cannot be upgraded in that model series.

 

Maintenance and Service Guide (hp.com)

 

Motherboards come configured with either 8 or 16 GB of onboard memory.

 

See chapter 3 of the above manual.

 

Maybe you can find one that comes with the 16 GB memory option.

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