After charging sometimes, charge indicator change from red to white, but percentage aren't 100% .

[PravatMishra]

15-bs579tx

[praveen196]

@PravatMishra Welcome to HP Community!

I understand you wish to know about the battery and charge,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

Does this change in color happens when you move the charger?

Have you tried charging the notebook with a different charger? 

Orange color light on the charging port means that your notebook is charging and White color means it charged fully. 

Let's run a hardware diagnostic on battery and charger to ensure hardware is good: 

Use the following steps to open the Component Tests menu.

1. Hold the power button for at least five seconds to turn off the computer.

2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.

3. On the main menu, click Component Tests.

4. The Component Tests menu displays and select power test.

5. Power Tests - There are several power tests available, the Power Source Test, the AC Adapter Test, and the Battery Test. Use the Power Source option to check both the battery and AC adapter, or use the two individual tests to check each of them separately.

6. Power Source Test - The Power Source Test checks your system to make sure the power sources, both the battery and the AC adapter, are functioning properly.

   To run the test, click Run once. The Power Source test time is 4 minutes. Battery Calibration time is 2 to 4 hours.

7. AC Adapter Test - The AC Adapter test provides an interactive test to determine if the AC power adapter is functioning properly. A good battery is required for this test. Before running the AC Adapter Test, HP recommends verifying that your computer can receive power by connecting a known working AC adapter.

   To run the test, click Run once. The test takes 2 minutes to run.

Let me know how this goes,

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[PravatMishra]

SIR, YES CHARGE INDICATOR TURN OFF WHEN IT'S DISCONNECTED FROM AC ADAPTER. BUT AGAIN WHEN I TRY TO CHARGE IT, IT'S NOT REACHING TO 100%.

AND YES, I RUN HARDWARE DIAGNOSTICS MANY TIMES AND IT'S SHOW THE "PASSED" MESSAGE. 

[PravatMishra]

• Also sir, I never changed from any other device charger.

[praveen196]

@PravatMishra

Thank you for the update.

Please let us know have you tried with a different adapter.

In that case, I would suggest you perform the below steps and check.

Please uninstall the ACPI drivers 

Right-Click on start button> click device manager> Batteries>then select the s drivers and right-click on it and uninstall all battery drivers. 

Then restart the computer and check again. 

Link for battery testing and calibration 

Also, please update the BIOS.

Have a nice day!!