After shut down my laptop's power switch light stays on sometimes

[Ibrahimhamoudi1]

My laptop power switch light stays on after shutting down.. Any help will do.. Im using hp pavilion windows 10

[KrazyToad]

@Ibrahimhamoudi1

Welcome to HP Community

I have gone through your Post and would like to help

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers, BIOS and Firmware for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install

Keep me posted how it goes

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[Ibrahimhamoudi1]

Hello ,

thank you

I download it and until now it work .

thank you

Regards,

[Ibrahimhamoudi1]

Hello ,

it doesn't work with me yesterday,i worked for 2 hours in the laptop with using charger and after i finished i shut down the windows and everything closed also the screen but the power switch still having light and i heard like a fan voices inside the laptop .

hope to have other solution for that ,

thank you

Regards,

[Ibrahimhamoudi1]

[KrazyToad]

@Ibrahimhamoudi1

Perform a Power Drain and let me know if it turns ON. Link: https://support.hp.com/in-en/document/c01684768

[Ibrahimhamoudi1]

 hello ,

Please i did it but still and when i used my laptop for while and go to shut down the windows ,still the power switch with light and i do press for 10 second manual to shut down again .

Do you have another options .

thank you and appreciate for your answers.

[Ibrahimhamoudi1]

[Kumar0307 · Accepted solution]

@Ibrahimhamoudi1

Let us try these steps:

Open Settings and select System.  Select Power and sleep, then click on Additional power settings - in the following window, click on 'Choose what the power button does' in the left hand pane.

In the subsequent window, first click on 'Change settings that are currently unavailable' ( near the top of the Window ) and then remove the checkmark from the box against 'Turn on fast start-up (recommended)'.  Click the Save Settings button, then close any open windows and restart the notebook..

Check if the issue persists.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Ibrahimhamoudi1]

i did and waiting to see if it will happen again when i shut down or sleep .

thank you

regards,