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‎03-25-2020 06:11 AM

HP Recommended
Product: Pavilion 15 cs1011ng
Operating System: Microsoft Windows 10 (64-bit)

Jakob3_0-1585138280781.pngJakob3_1-1585138293689.png

Hallo, ich habe schon vor monaten Probleme mit dem Akku ghabt. Mir wurde immer wieder eine Akkukalibrierung vorgeschlagen,
die hab ich dann auch gmacht aber es hat sich nichts verändert. Nach einigen Kalibrierungen sagte der Support dann lass es
bleiben und ich soll mit der Fehlermeldung leben da die anscheinend falsch is. Aber momentan fällt es mit wieder extrem auf
dass der Akku extrem schnell leer wird. & im HP Support Assistant steht auch noch dass nur noch 91% der Ursprünglichen Kapazität
vorhanden sein soll. Was soll ich jetzt tun. Mal wieder eine Akkukalibrierung oder einfach mal einschicken?

LG Jakob

2 REPLIES 2

‎03-27-2020 07:30 AM

HP Recommended

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Or, if you prefer, you can visit the HP Support website, to find the support channel for your region.

 

Thank you for your understanding.

HP Support Community

I work on behalf of HP
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‎03-27-2020 11:43 AM

HP Recommended

Okay, but is there  also a german version of the hp community,   a few months ago there was a german Hp community, but nowadays I am not able to find one.

Best regards Jakob Bachl

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