All my keys work except my letter keys what can I do to get them to work

[Ando8243]

Hp laptop all keys work except my letter keys 

[Kuroi_Kenshi]

Hi @Ando8243,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Restart Your Laptop:

• Sometimes a simple restart can fix temporary glitches with your keyboard. Shut down your laptop completely, wait a few seconds, and then turn it back on.

Check for Physical Obstructions:

• Inspect the keyboard for any visible dust, debris, or physical obstruction that may be affecting the letter keys. Gentle cleaning might help.

Keyboard Settings:

• Check the keyboard settings in your laptop. Go to 'Settings > Time & Language > Language' and ensure the correct keyboard layout is selected.

Update Keyboard Driver:

• Make sure your keyboard driver is up-to-date.
• Go to 'Device Manager > Keyboards', right-click on your keyboard, and select 'Update Driver'.

Toggle Filter Keys:

• Sometimes Filter Keys can unexpectedly modify keyboard behavior. To check this setting, go to 'Settings > Ease of Access > Keyboard', and ensure Filter Keys are turned off.

External Keyboard Test:

• Connect an external keyboard to your laptop to see if it works properly. If the external keyboard functions correctly, the issue may be with the internal keyboard hardware.

Hardware Check:

• If none of the above solutions work, it might be a hardware issue with your keyboard. Consider contacting HP support or a professional technician for assistance.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,