• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎08-25-2020 05:49 PM

HP Recommended
Product: ZBook15
Operating System: Microsoft Windows 10 (64-bit)

Brand new ZBook15, W10 Pro.  There is no way to program the buttons beyond some rudimentary setting, the middle button is the middle button, in the present configuration that is a scroll.  The middle button can't be configured to say "back one page".  There  is a touchpad manager but it is useless.  Going to device manager I see the various Alps drivers, and I see a Synaptic drive for and input device.  The Alps drivers are up to date.

 

For over $3K I expected a little more effort to make this an acceptable product.  This is almost a deal breaker.  What can be done?

1 REPLY 1

‎08-27-2020 06:11 PM

HP Recommended

Can the Alps drivers be deleted a different drivers be installed- like Synaptic?  Am I the only HP customer who thinks the Alps product is sub-par?  And there are no solutions?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.