Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ZBook 15v G5
Microsoft Windows 10 (64-bit)

Hello,

 

I am thinking about buying a "HP ZBook 15v G5" via a university sale: https://ubook.at/produkte/laptops/detail/?tx_ubookproducts_fe%5Bcontroller%5D=Product&tx_ubookproduc...

 

Yet, since it only comes with 2x8GB RAM, I would like to upgrade it to 2x16GB.

But: I do not want to lose my warranty.

 

Up to now, I never had a notebook in which the RAM was not a "consumer replaceable unit".

Yet, it seems that the ZBook 15v G5 does not mention any custumer replacable units? (Source: https://content.etilize.com/User-Manual/1053344990.pdf)

 

Can anybody tell me if I will be allowed to upgrade the RAM myself without losing my warranty.

 

Thank you!

 

1 REPLY 1
HP Recommended

@Mika92 wrote:

... Can anybody tell me if I will be allowed to upgrade the RAM myself without losing my warranty


@Mika92 

 

I always say warranty is a grey/gray area. You can do what ever you like for RAM. If NO problem then no problem but if something went wrong due to this upgrade. Hope this makes sense.

 

Note: The book clearly says at the front

 

Maintenance and Service Guide
IMPORTANT! This document is intended for HP authorized service providers only

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.