Another way to charge or run laptop without inbuilt charging port or other solutions

[Dhiraj20]

Hello HP, am getting better services from you.thanks a lot.

Now i need some suggestions.

Whenever i plugged in my laptop with or without battery its not getting on. Usually i went to the shop,they told that its charging ic problem. I asked to repair that.and they had done. But the problem is i am facing the same problem repeatedly. Repaired 3times within a month. As i am a student,just help me with better suggestion(only for lack of money). I just want to run my laptop. AC or DC doesn't matter. Have there any way to charge battery without laptop or any other way get powered to on it? Or any other suggestions pls....

[praveenbv]

Hi@Dhiraj20, Welcome to the HP Support Community!

I understand that you have a Hp Notebook 15-Ay019TU, You've done a remarkable job performing the steps. 

While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

NOTE: You may skip any steps that have been performed by you already.

• Power off the laptop.
• Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop.
• Disconnected AC adapter from the laptop.
• Press and hold the power button for 15 seconds.
• Reconnect the battery and plug the AC adapter.
• Power ON the laptop.

Now let us uninstall the battery drivers and reinstall them. The following steps will help:

• Open the device manager. 
• Expand "Batteries". Right-click on the ACPI battery drivers and select uninstall. If there are multiple entries of the ACPI battery drivers then uninstall them all.
• Close the device manager. Restart the laptop.
• The Windows operating system will reinstall the battery drivers while restarting. 

It is a good idea to download and run a BIOS update for your laptop via this link. The charger must be connected until the BIOS update is complete to avoid any power interruptions due to the battery draining out. 

Post a successful BIOS update,  you may check if the battery charges fully. If not then please perform the steps as described in detail in this HP document. These steps help in testing and calibrating the battery. 

NOTE: Please skip the steps mentioned in "Test and calibrate the battery using HP Support Assistant".

I sincerely hope this fixes the issue. Keep me posted. 

Hope this helps! Keep me posted. 

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