• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Notebook - 15-db0004dx
Microsoft Windows 10 (64-bit)

I really need help with this. This is a five-year-old laptop and was never opened until November of last year. And I kid you not the first time I ever tried to use it I got a bluescreen, and when I booted it back up it was awful my CPU was at max my memory at 50% constantly and I just kept getting blue screens I have gotten every single version of the blue screen in under a year and I don't know what's going on. I have reset it 4 times and have had to undo hardware changes because it freaks out.

 

Please help!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.