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‎10-03-2024 05:03 PM

HP Recommended
Product: HP Notebook - 15-db0004dx
Operating System: Microsoft Windows 10 (64-bit)

I really need help with this. This is a five-year-old laptop and was never opened until November of last year. And I kid you not the first time I ever tried to use it I got a bluescreen, and when I booted it back up it was awful my CPU was at max my memory at 50% constantly and I just kept getting blue screens I have gotten every single version of the blue screen in under a year and I don't know what's going on. I have reset it 4 times and have had to undo hardware changes because it freaks out.

 

Please help!

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