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HP Spectre x360 Laptop - 15-eb0053dx

Feb laptop 3 years old.  It runs hot and does not hold a charge for very long.  Should there be a change out of battery at this time?  

1 REPLY 1
HP Recommended

That would be a good plan.

 

At three years  of use, the battery, based on your description of the issue, is getting to the point of reaching the end of its service life.

 

Your laptop's Maintenance & Service guide (for parts reference)
http://h10032.www1.hp.com/ctg/Manual/c06618425.pdf


See Chapter 3, page 19, item 13
Description and HP part number
6 cell, 72 WHr, 3.16 AHr, Li-ion; includes cable) L68299-005

 

You can purchase a replacement from an online vendor. Amazon.com will have plenty of vendors

Sources

https://www.google.com/search?q=HP+L68299-005&client=firefox-b-1-d&sca_esv=631c077ebeab8f5b&sxsrf=AC...



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